Since 1977, AnswerTel has answered calls for all types of businesses, customizing each account to meet the needs of our clients. Our staff undergoes intensive training so they can give your callers the service that will make them want to recommend your business.

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See What a Live Answering Service Can Do for You

Tailored for You

Our live answering services are customized to fit the needs of your business.

24/7 Live Agents

Count on our live agents to answer your calls anytime, 365 days of the year.

Trained Professionals

Our staff undergoes intensive training to provide polite and prompt customer care.

Flexible Availability

Spend more time running your business - we'll answer the phones any time of day.

We'll Be There for Your Customers

No matter which industry you're in, our 24/7 live answering service can help you run your business.

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All Industries

AnswerTel is available to assist all types of businesses with their calls, including commercial, industrial, professional, apartments, utilities, small or large companies.

We are telephone receptionists for businesses who do not need a full-time secretary or they need a backup for their staff.

AnswerTel is available to assist all types of businesses with their calls, including commercial, industrial, professional, apartments, utilities, small or large companies.

We are telephone receptionists for businesses who do not need a full-time secretary or they need a backup for their staff.

Request Pricing
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All Industries

We are honored to provide service to funeral homes, transport services, and other related businesses.  Often, the callers never realize that our staff is not sitting at your location answering their questions.

As a member of the Alabama Funeral Directors Association, we have the privilege of being the answering service for the association, in addition to family and corporate owned locations in multiple states. Giving service information, directions, and florist information is a standard part of our services, as well as taking and dispatching removal calls. Dispatching calls via text, fax, email, verbally, or a combination of methods is based on the client’s wants.

AnswerTel is available to assist all types of businesses with their calls, including commercial, industrial, professional, apartments, utilities, small or large companies.

We are telephone receptionists for businesses who do not need a full-time secretary or they need a backup for their staff.

Request Pricing
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Funeral Industry

We are honored to provide service to funeral homes, transport services, and other related businesses.  Often, the callers never realize that our staff is not sitting at your location answering their questions.

As a member of the Alabama Funeral Directors Association, we have the privilege of being the answering service for the association, in addition to family and corporate owned locations in multiple states. Giving service information, directions, and florist information is a standard part of our services, as well as taking and dispatching removal calls. Dispatching calls via text, fax, email, verbally, or a combination of methods is based on the client’s wants.

We are honored to provide service to funeral homes, transport services, and other related businesses.  Often, the callers never realize that our staff is not sitting at your location answering their questions.
Request Pricing
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Funeral & Transportion

We are honored to provide service to funeral homes, transport services, and other related businesses.  Often, the callers never realize that our staff is not sitting at your location answering their questions.

As a member of the Alabama Funeral Directors Association, we have the privilege of being the answering service for the association, in addition to family and corporate owned locations in multiple states. Giving service information, directions, and florist information is a standard part of our services, as well as taking and dispatching removal calls. Dispatching calls via text, fax, email, verbally, or a combination of methods is based on the client’s wants.

We are honored to provide service to funeral homes, transport services, and other related businesses.  Often, the callers never realize that our staff is not sitting at your location answering their questions.
Request Pricing
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Medical Offices & Hospices

Medical offices are unique in that what may be considered an emergency to one person is not to another. We base our HIPAA compliant dispatch on what you want, by screening the calls based on your criteria. Your instructions are programmed into your account so that your guidelines can be followed on each call.

HIPAA guidelines are followed and secure texting is available to help track all after hour calls. With automated appointment reminder service available, we can free up time for your staff to work with patients in the office, instead of spending time on the phone. 

Medical offices are unique in that what may be considered an emergency to one person is not to another. We base our HIPAA compliant dispatch on what you want, by screening the calls based on your criteria. Your instructions are programmed into your account so that your guidelines can be followed on each call.

Request Pricing
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Medical Offices

We are honored to provide service to funeral homes, transport services, and other related businesses.  Often, the callers never realize that our staff is not sitting at your location answering their questions.

As a member of the Alabama Funeral Directors Association, we have the privilege of being the answering service for the association, in addition to family and corporate owned locations in multiple states. Giving service information, directions, and florist information is a standard part of our services, as well as taking and dispatching removal calls. Dispatching calls via text, fax, email, verbally, or a combination of methods is based on the client’s wants.

Medical offices are unique in that what may be considered an emergency to one person is not to another. We base our HIPAA compliant dispatch on what you want, by screening the calls based on your criteria. Your instructions are programmed into your account so that your guidelines can be followed on each call.
Request Pricing
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Service Industry

Each call can result in money for your company, but those calls may come in at any point during the day or night.  If you are ready to have some free time for yourself, AnswerTel can answer the calls, take the necessary information for your work orders, then dispatch or hold the call for the office. 

If you have different divisions that have on-call staff, we can determine the type call and dispatch to the correct staff.  Large companies may need some help during office hours for overflow calls while smaller companies may need someone to answer calls while the owner handles estimates or runs service calls. AnswerTel can provide the service you need for your company.

Each call can result in money for your company, but those calls may come in at any point during the day or night.  If you are ready to have some free time for yourself, AnswerTel can answer the calls, take the necessary information for your work orders, then dispatch or hold the call for the office. 

Request Pricing
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Professional Services

We are honored to provide service to funeral homes, transport services, and other related businesses.  Often, the callers never realize that our staff is not sitting at your location answering their questions.

As a member of the Alabama Funeral Directors Association, we have the privilege of being the answering service for the association, in addition to family and corporate owned locations in multiple states. Giving service information, directions, and florist information is a standard part of our services, as well as taking and dispatching removal calls. Dispatching calls via text, fax, email, verbally, or a combination of methods is based on the client’s wants.

Each call can result in money for your company, but those calls may come in at any point during the day or night.  If you are ready to have some free time for yourself, AnswerTel can answer the calls, take the necessary information for your work orders, then dispatch or hold the call for the office.

Request Pricing

Get Started with AnswerTel

Marie McGuire

General Manager

256-232-4985

Email Marie

Chris Teeples

Sales Manager

256-444-0424

Email Chris

Message Us


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